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IRS Adds Employee to Gainesville Office After Collins' Pressure

Sep 9, 2016
Press Release

WASHINGTON— Today, Congressman Collins applauded the IRS for its announcement that it would add a second full-time employee to the Gainesville, GA Taxpayer Assistance Center. Congressman Collins previously raised concerns in two separate letters about the lack of IRS staff available to help taxpayers in Northeast Georgia, and demanded that the IRS do more to serve these hardworking Americans. In response to the IRS’s announcement, Congressman Collins said:

“While the IRS fell short of answering all of my questions, I am pleased that the IRS listened to my call to better serve taxpayers in Northeast Georgia by adding another full-time employee. It is unacceptable for one employee to serve more than 700,000 people. I witnessed first-hand the difficulties that customers were facing at the Gainesville Office, including hearing from customers who lined up as early as 4:00 am to receive assistance. I am encouraged that the IRS heeded these concerns and announced that they would add another full-time employee starting in October, in addition to instituting an appointment service. Taxpayers deserve timely and meaningful assistance.”

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